Terms of Service
Overview
This website is operated by Nocturnal Design Co.
Throughout the site, the terms “we”, “us” and “our” refer to Nocturnal Design Co.
By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced here (such as our Returns & Refund Policy).
If you do not agree to these Terms, you may not access the website or use our services.
Use of Our Website
You agree to use our website for lawful purposes only and not to violate any applicable laws or regulations.
We reserve the right to refuse service to anyone for any reason at any time.
Products & Services
We offer custom-designed and printed products, including but not limited to stickers, apparel, and merchandise.
All product descriptions, pricing, and availability are subject to change without notice.
We make every effort to display products accurately, but we cannot guarantee that colours shown on your screen will match printed results exactly.
Custom Orders & Artwork Approval
Many of our products are custom-made.
By placing an order, you confirm that:
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All artwork, spelling, layout, sizing, and quantities have been reviewed and approved
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You understand that colours may vary between screen and print
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You authorise us to print the approved artwork as supplied
Once an order has been approved and sent to production, changes or cancellations may not be possible.
Pricing & Payments
All prices are listed in Australian Dollars (AUD) unless otherwise stated.
Payment must be received in full before production begins.
We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, or payment issues.
Shipping & Delivery
Production and shipping timeframes are estimates only and may vary due to workload, supply delays, or courier issues.
Nocturnal Design Co is not responsible for delays caused by third-party couriers once an order has been dispatched.
Returns & Refunds
Returns and refunds are governed by our Returns & Refund Policy, which forms part of these Terms.
Custom-made products are generally non-refundable unless faulty or incorrect.
Intellectual Property
All content on this website, including text, images, graphics, logos, and designs, is the property of Nocturnal Design Co unless otherwise stated.
You may not reproduce, distribute, or use our content without written permission.
Artwork supplied by customers remains the property of the customer, and you confirm that you have the legal right to use and reproduce that artwork.
Limitation of Liability
To the fullest extent permitted by law, Nocturnal Design Co shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our liability is limited to the amount paid for the product or service in question.
Australian Consumer Law
Nothing in these Terms limits your rights under Australian Consumer Law.
You are entitled to guarantees that cannot be excluded under Australian law.
Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately once posted on the website.